Please don‘t hesitate to contact us at (970) 325-0089 if you cannot find an answer to your question.
All tours are operated rain or shine. In case of rainy weather our drivers will still provide an amazing tour, with protective plastic to drape over the vehicle and ponchos. Some patrons have got some of the best views and pictures during these stormy days!
We appreciate and require reservations when possible so we can schedule the number of drivers and tour vehicles. In our 75 years we beleve that we've never charged a cancellation fee because we realize that things can change and events can happen that cause cancellations and/or rescheduling. We've always asked that if necessary please do so at your earliest convenience - when you become sure cancellation or rescheduling is necessary. We appreciate that you let us know at the latest the day before for regular group reservations - if possible. Covid caused an increase in guests preferring private reservations. (If you have a private reservation and do not cancel until the day of the tour the driver and truck would be reserved for you to the exclusion of others seeking our tours possibly mandating that amounts could not be refunded.)
We ask that you bring:
plenty of water
a light jacket (or more layers if cold weather)
Absolutely, we offer free pick-ups and drop-offs to all Ouray hotels and properties please call to confirm pick up after booking online!
We welcome furry friends on private tours if our vehicles are not at capacity. On group tours, we ask that you call and pets may be allowed depending on the other people on the tour and the capacity.
We also need to make sure the dog will sit in the tour vehicle as there are no doors.